Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. On Chromebooks: Open the lid, then press any key or swipe the touchpad. The cursor (arrow) reappears when I plug in a wireless mouse. But by holding the power button down for just a second less, you can get to the log-in screen, as well. To turn off your Chromebook completely, try one of these options: To save battery power while your Chromebook is on, you can put it to sleep by closing the lid. Scroll to the bottom of the screen and click Show Advanced Settings. This is handy if you just want to quickly password-protect your device without actually shutting anything down. If you have other problems with your keyboard, try these steps: Turn off the Chromebook and then turn it back on. On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them. At the bottom right section of your display, select the time then ‘Sign out’ and finally ‘Shut down’. Select the Power symbol. After giving your laptop some time to charge, it’s time to see if it still powers … In some cases, it can take up to 24 hours for the battery to charge. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. For example, if the back button on a webpage is gray, the browser isn't aware of a page to move backward to. In some cases, it can take up to 24 hours for the battery to charge. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. To let someone else use your Chromebook, or to switch accounts: To have your Chromebook stay awake when you aren’t using it: To keep your Chromebook awake when the lid is closed: Important: If you use your Chromebook at work or school, you might not be able to change your sleep settings. Using a paperclip or similar object, press into the hole shown in the picture below. Two issues, one the mouse arrow has disappeared while using the touch pad. Shut Down From Menus. Contact your administrator for more help. I have an HP Chromebook 14. If the Chromebook won’t turn on: Periodically press the power button. At the bottom right section of your display, select the time then click on ‘Power Shut down’. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. I have a chromebook with a power button in that exact location, and if I hit it quickly, say while typing, nothing happens. If you see your device in this list, follow the steps to reset its hardware. Hold the paperclip in place while reconnecting the power adapter. To powerwash your Chromebook, log in to your Chromebook and follow these steps: Open the Settings panel on the Shelf and click Settings. Getting started Turn on your Chromebook On the Chromebook, the power button is located at the upper-right corner of the keyboard. Wait 10 seconds. If you see your device in this list, follow the steps to reset its hardware. Under "When idle," next to "While charging" and "While on battery," choose, At the bottom right, select the time. Again, you only have to do this if there’s no sign of liquid … You have to hold it. That may interfere with the button. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. If your Chromebook converts into a tablet, press the power button. For most Chromebooks, follow the steps below: On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. Select Power, At the bottom right, select the time. The normal way to restart your Chromebook is to use its 'Shut down' option: tap the notification area (the section with the WiFi, power and time) and press the top 'Shut down' icon. Chrome OS devices are designed with frequent resets in mind. Click the Powerwash button in the Powerwash section at the bottom of the screen.A dialog box appears, telling you that a restart is required. Shut Down With Hardware Push the Power Button on your Chromebook to turn it back on. Other ways to hard reset. Turn off your Chromebook. Acer Chromebox, ASUS Chromebox, LG Chromebase, and Samsung Chromebox, When your Chromebook starts up, release Refresh. When you powerwash a Chromebook, it’s a great feeling. Two issues, one the mouse arrow has disappeared while using the touch pad. On Chromeboxes: Move the mouse. The power button is located on the right side of your Chromebook. Page 6 If you already have a Google Account, enter your username and password to sign in. I have no idea where or what the "Refresh Button is". Select. On tablets: Press the Power button. I have an HP Chromebook 14. If the steps above don't fix the problem, you can factory reset your Chromebook. Try a hard reset only after other ways to fix the problem have failed. For at least 3 seconds, Press and hold the Power key. I have no idea where or what the "Refresh Button is". Ensure you do not press hard. Try charging your HP Chromebook 14. There are 2 main ways to restart your Chromebook. Remove the power cable, then plug it back in. The first method is preferred. To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. The power button is located on the right side of your Chromebook. The cursor (arrow) reappears when I plug in a wireless mouse. Page 6 If you already have a Google Account, enter your username and password to sign in. Sometimes, holding down the power button to turn your Chromebook off and then on again will do the trick. When you’re done using your Chromebook, you can sign out, put it to sleep, or turn it off. Select your language settings Use the "Select your language" drop-down list to choose your default language setting. Page 6: Create A New Google Account Your Chromebook will turn off. Wake your Chromebook up. Select the User menu by clicking your profile picture in the bottom-right corner. Do you have a Chromebook tip you’d like to share? A "connect" screen will appear when the Chromebook first boots up. Close and open the lid. 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