Azure AD B2C, being one of the services, has an SLA coming with it. Microsoft Azure Active Directory B2C (AD-B2C) does just that and a lot more. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. We will provide at least 90 days’ notice for adverse material changes to this SLA. Major versions are supported for twelve months after the release of the next major version. Azure AD provides 99.9% monthly availability for Basic and Premium edition and available through Azure Support, and cost you $35.27/month. You must be in compliance with the Agreement in order to be eligible for a Service Credit. Developers are able to create, read, write and delete entries in the directory. Azure Active Directory B2C (Azure AD B2C) is an identity management service that enables custom control of how your customers sign up, sign in, and manage their profiles when using your iOS, Android, .NET, single-page (SPA), and other applications. Introduction Service availability is a very important factor. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. Overview of Azure services by categories and models. Does this mean that, if I have a cloud application which uses AD B2C, its availability cannot get better than 99.9%? "Incident" means any set of circumstances resulting in a failure to meet a Service Level. Finally, let me explain you support and SLA for Microsoft Azure Active Directory. Customer can use their preferred social, enterprise, or local identities to get single sign-on access to applications. GET STARTED. Due to factors outside our reasonable control (for example, natural disaster, war, acts of terrorism, riots, government action, or a network or device failure external to our data centers, including at your site or between your site and our data center); That result from the use of services, hardware, or software not provided by us, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; Caused by your use of a Service after we advised you to modify your use of the Service, if you did not modify your use as advised; During or with respect to preview, pre-release, beta or trial versions of a Service, feature or software (as determined by us) or to purchases made using Microsoft subscription credits; That result from your unauthorized action or lack of action when required, or from your employees, agents, contractors, or vendors, or anyone gaining access to our network by means of your passwords or equipment, or otherwise resulting from your failure to follow appropriate security practices; That result from your failure to adhere to any required configurations, use supported platforms, follow any policies for acceptable use, or your use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with our published guidance; That result from faulty input, instructions, or arguments (for example, requests to access files that do not exist); That result from your attempts to perform operations that exceed prescribed quotas or that resulted from our throttling of suspected abusive behavior; Due to your use of Service features that are outside of associated Support Windows; or. 28. Starting June 30 th, 2020, we will no longer add any new features to ADAL and Azure AD Graph.We will continue to provide technical support and security updates but will no longer provide feature updates. 3. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. Azure Active directory B2C is a cloud based consumer identity and access management solution for consumer facing applications that can be integrated with any platform and device. "Service Resource" means an individual resource available for use within a Service. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. Single sign-on to all your apps. Courtesy: Microsoft. On their web page, there is no SLA for accounts less than 50000 or authentication under 50000. 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