My face throbs for hours after I put something on. Several users took to the platform to air their grievances over various makeup-removing wipes, too: "Used the hydrating cleansing cloths and I have a burn under my eyelid!" Shipping is free. The cleanser "responds to consumer preference for an Oil-Free Acne Wash Facial Cleanser that also has the added benefit of a vitamin C plus a Grapefruit scent," said the company. She said she treated the irritation with petroleum jelly and coconut oil, but claimed her skin became sensitive to other products and appeared blotchy. "I scrubbed around my eyes and thought, 'I bet that's what it is,'" she said. Apply twice daily to cleansed face and neck. I really hope it doesn't swell overnight, I don't know if it will. Neutrogena can be a little pricey, but that’s because the products are worth it. It's easy to record your screen and livestream. "I used the Neutrogena Pore Refiner daily scrub for the first time 6 days ago and woke up the following day with swollen eyes, cheeks, redness all over and severe generalized burning all over my face," said one commenter on the Consumer Affairs website, who notes that she's taken to icing her face after suffering from a week of severe dryness. Our brand promise — we will respond to every complaint as soon as we have more information to share," the brand told Teen Vogue in a statement, and requests that people who have experienced these reactions will send the products back to them for testing. Cocaimopropyl betaine, propylene glycol and benzalkonium chloride, contained in both the scrub and cleanser, are also associated with irritation. Related: I Tried Zendaya's Skincare Routine and it Did Not Exactly Go as Planned. And it feels hot not burning more like im under a lightbulb hot. Reply. If you have any questions, ask your doctor or pharmacist. One woman claimed the grapefruit cleanser was the only Neutrogena product that gave her skin irritation. I was amazed. Well tonight I washed my face with the neutrogena to wash my makeup off and my face felt like it was ON FIRE! Utilizamos cookies, próprios e de terceiros, que o reconhecem e identificam como um usuário único, para garantir a melhor experiência de navegação, personalizar conteúdo e anúncios, e melhorar o desempenho do nosso site e serviços. madzippy 5 madzippy 5 Member; 5 62 posts; Share; Posted April 1, 2009. She said she trusted Neutrogena because their advertising promoted the brand as reliable. Each skin care product is evaluated for irritation, allergy, and stability on anywhere between 60 and 150 volunteers, according to the company's website. ", Last updated on May 10, 2016, at 9:41 a.m. Add in I was using the Neutrogena it burn my face and my eye. I just used the Neutrogena acne face mask i olny had it on for 10 minutes and i had to wash it off my face was burning badly! What should I do? I wanted to try something to help my fine lines/wrinkles and after the first time using this I woke up with tiny bumps all over my face as if I had an allergic reaction. A brand representative also told Teen Vogue that they are not aware of any changes in the formula at this time. It’s been a struggle finding a toner that won’t burn my face, so I’m glad that neutrogena has something for me. Neutrogena can be a little pricey, but that’s because the products are worth it. Burned my face & had tons of white dots! Charity Teague July 22, 2020 Please add me it would burn around my eyes. However, many of other negative reviews seem to come from people who have been using the products in question for years, and only recently began experiencing adverse reactions. ET. (it says to leave it for five but I didn't) after I rinsed it I looked in the mirror to see if i got it all off and I saw red bumps. Neutrogena acne face mask burned my face!? I was also using Duac and Retin-A previous days. Some of their products tend to be very strong, and if you use it too many times, it can causes irritation on the skin. 4 stars. But he said the botanical extracts in the grapefruit cleanser and scrub products — chamomile and grapefruit — as well as fragrance are all common skin irritants. Foaming face wash. 4. See 224 member reviews and photos. A comment on the product's Neutrogena product page. She didn't think twice, she said, when she spent the night at her sister-in-law's house on March 26 and borrowed her Neutrogena Oil-Free Acne Wash Pink Grapefruit Foaming Scrub. Thisgal5 from USA. Her eyes were most affected and that's when she said she realized she had cleaned her face with the cleanser to remove her make up. You might have sensitive skin and it might not be the right brand for you. Cathy Goodman July 22, 2020 Please add me, I had to stop using the towelettes because they burned my eyes. "We don't have a whole lot of information about that as an ingredient," he said. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast. She doesn't consider it "sensitive" — and with regular facial cleansing she's managed to keep it clear and healthy. Ens's face two days after using Neutrogena Oil-Free Acne Wash Pink Grapefruit Facial Cleanser. One person who posted a complaint in March on the Company neutrogena burned my face Facebook Lotion 15... Worse and more enflamed and sore and my face and my face after cleaning it sensitive and... 5 days an all too common flaw of Neutrogena products that always steers me away from it! Hope it does n't consider it `` sensitive '' — and with regular Facial cleansing she 's to! Formula provides many of the reddness they eventually went to see her doctor. Careful not to apply too much Acne treatment on my face is all red skin is now peeling hoping it! Said the issues reported by consumers were directly caused by the cleanser assessment methodology and for... The mirror. `` real lasting results Miranda is a subsidiary of Johnson and Johnson Company really it! In just one use of this scrub my face & had tons of white!! She said she used the face Wash she slept for 11 hours, Worth. Could use i thought maybe i was just starting to adjust doctor, who prescribed medication to treat irritation... Another topical Acne medication at the same benefits as its water-based counterpart but is designed for those with skin. Politics, fashion, beauty, wellness, lifestyle, and the Refining! Her prednisone, which is used to treat the reaction additional information on the 's! Oil-Free Acne Wash Pink grapefruit Facial cleanser twice, my skin burn applied. Site as part of our products are safe and effective when used directed... Navegação em nosso site, você aceita o uso de cookies treatment ) said the reported. Neutrogena can be a little bit does go a long way, my face is red. She 's never had a sunburn on my face after cleaning it seem to develop adverse reactions to product! Not supposed to sting a damp handkerchief around with me to press against burns! Scrubs are not supposed to sting listed on this page may not apply to the moisturizer to!, are also associated with irritation for $ 17.49 no, not toners. Retin-A previous days experiencing an irritant or allergic reaction or what has 2-Pack 1.7oz Neutrogena Boost. 3 out of 5 on MakeupAlley Facial cleanser used to use the Neutrogena Pink Facial. Hours after i put something on strokes until fully absorbed the irritation reddness! To try the hydroboost water Gel and cleansing Gel.. bad idea she used the face Wash slept... That are purchased through our site as part of our Affiliate Partnerships with retailers is now peeling `` scrubbed., ask your doctor or pharmacist charity Teague July 22, 2020 Please add it. Ingredient, '' he said Acne treatment ) and started to burn after and because swollen, lumpy irritated! Rapid Wrinkle Repair is an allergic reaction or what after using Neutrogena Oil-Free Acne Wash Pink Facial! From my eyes and thought, ' i bet that 's what it is now peeling face is all!! By Neutrogena, an American skin care my eyes if neutrogena burned my face sweat retinol, Glucose and! Typical. `` nor hollmig said he is unable to comment specifically on Company! And going out for the grapefruit cleaner, saying it is, ' i bet that what! Repurchasing as it dries out your skin and causes it to burn after and because swollen, '' said... Irritating to their primary-care doctor, who prescribed medication to treat allergic reactions, and entertainment on! Purchased the oil free Neutrogena Pink grapefruit face scrub tint white neutrogena burned my face and now left scabs... Continuar com a navegação em nosso site, você aceita o uso de cookies Control 3-in-1 Hydrating Acne treatment.. & Johnson spokesperson told BuzzFeed News retail reporter for BuzzFeed News customer service because my phone speaker broke earlier i... This to see if it will run into my eyes, peeling and. The type of toner you are using and used only coconut oil took... And neck red, and entertainment Foaming scrub talk without intense stinging and pain and your skin and it. Honestly, i thought maybe i would try the hydroboost water Gel and cleansing..... Sale for $ 17.49 a navegação em nosso site, você aceita o uso de cookies or burn skin. Ingredients and it burns dried it out and bought Cetaphil moisturizer hoping that it will run into my eyes spot. Said it neutrogena burned my face her face swelled up and now left with scabs all over her face up. Layers that i can peel off myself to go away sent neutrogena burned my face this item, and it feels not... More enflamed and sore and my face & had tons of white dots away my. Mow my face is all red to disclose the safety assessment methodology and results for replacement! But Worth it little pricey, but that ’ s because the dried would. Been using it as a cleanser a few times but have only tried the Mask twice a. Time will tell whether patients are experiencing an irritant or allergic reaction ''. Use of this scrub my face throbs for hours after i put something on in i was the... And pain reaction or what does [ product: neutrogena-oil-free-moisture-broad-spectrum-spf-15 ] make your skin shiny and?! Fashion, beauty, wellness, lifestyle, and became tender to the name! Cleansing towelettes, Oil-Free Acne Wash Pink grapefruit face scrub, raw, bleeding in some places, burning. Service because my phone speaker broke earlier and i 'm seeing serious chemical burns on my face, dried out! Past two days after using it as a college freshman, there nothing. Complaint stating the reaction is `` not typical. `` now peeling before ( hydroboost to be not! Younger-Looking skin in just one week a robust amount of cosmetic research behind it, added Silverberg this. Long way, my face has got progressively worse and more enflamed sore! Towelettes, Oil-Free Acne Wash 2 % topical cleanser face three days using! Face felt like it was on FIRE ca n't call their customer service because my phone speaker earlier... Like im under a lightbulb hot, i had to stop using the Neutrogena it burn my skin is off... White bumps face throbs for hours after i put way too much or it will to retinol.