Typically, Assistant Managers are involved in employee hiring and dismissal procedures and may perform disciplinary action when needed. An Assistant Manager supports a General Manager in the daily responsibilities required to keep a business running smoothly. Try using our assistant manager job description sample to begin creating a job listing for the role at your business. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a … Assistant Manager Job Description What is an Assistant Manager? Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. While you're here, why don't you post your job to Indeed! Americas: +1 857 990 9675 Read our in-depth report. Assistant Managers can work in corporate or retail settings. Use these job description examples to create your next great job posting. Be dedicated to customer satisfaction and a great customer experience. High school or equivalent education level. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Remote work, technology, and engagement are hot topics in the New World of Work. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Most companies provide on-the-job training to new employees. Visit our Help Center for answers to common questions or contact us directly. For every hiring challenge, Workable has a solution. Get clear, concise, up-to-date advice with our practical, step-by-step guides. We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Since Assistant Managers are essential to the efficient operation of a company, they need to be flexible, adept at multi-tasking, and well-versed in the business they support. Or if you’re ready to hire, post your job on Indeed. Some duties may include: Assist the General Manager as directed. We encourage you to add the assistant manager skills and duties your company needs to our assistant manager job description template. To advertise an assistant manager job, you can use our description of an assistant manager and add the skills, duties, and qualifications your company needs to create a customized assistant manager job description. An Assistant Manager should exhibit initiative, leadership and practical experience supervising others and handling workplace issues. Ensuring product quality and availability. Maintaining an overall management style that follows company best practices. The role of the assistant manager is one that any individual that aspires to manage a business someday should take up. An Assistant Manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Previous, relevant experience is strongly encouraged, and often, Assistant Managers are line employees who have been promoted within the business. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. This role may require overseeing day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases, interview and hiring new staff. If the Assistant Manager job description does not meet your needs, consider descriptions for similar positions: Need help writing a job description for a specific role? Have the ability to work autonomously when required. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. The assistant manager ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating … A bachelor’s degree or post-secondary education is strongly preferred, if not required by some employers. Start a free Workable trial and post your ad on the most popular job boards today. A high school diploma or equivalent is essential. Customer concerns and disputes are often brought to an Assistant Manager. Resolving customer issues to their overall satisfaction. Individuals in this role research and propose new opportunities for workplace improvement and revenue growth. Connect with our team of Workable experts and other industry professionals. You should also be skilled at organizing and solving problems. A passion for customer service and team mentoring is also a plus. Providing leadership and direction to all employees. when needed. Add a few personal touches and you’re good to go. Some duties may include: Hey there! An Assistant Manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Completely free trial, no credit card required. Sign up for jargon-free hiring resources. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. Assisting the manager in organizing, planning and implementing strategy, Ensuring store schedules and objectives are met by employees, We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the. Europe & Rest of World: +44 203 826 8149. Post now on job boards. Post a Assistant Manager job to 100 job boards with one submission. Struggling with a task or project? Read the minds of our team of HR writers. We have interview questions to go with our assistant manager job description template. assistant manager sample interview questions. His/her job description usually entails shuttling between top management and other lower supervisory positions. This Assistant Manager job description can be tailored to fit your organization’s needs. Assistant managers provide direct assistance and reporting to managers. While assistant manager duties may vary a little between companies, the assistant manager tasks and responsibilities usually include supporting the store manager, hiring and training employees, and creating and managing shift schedules. Assistant Manager Job Description. Sign up for Workable's 15-day free trial to post this job and hire better, faster. An Assistant Manager may be responsible for a wide range of tasks, depending on the business. Europe & Rest of World: +44 203 826 8149 Americas: +1 857 990 9675 Create a custom list of assistant manager job requirements or edit our assistant manager role description to better fit your needs. Assist the Retail Store Manager in planning and implementing strategies to attract customers, Coordinate daily customer service operations (e.g. Remote work, technology, and engagement are hot topics in the New World of Work. What Does an Assistant Manager Do? Assistant Managers are great leaders, problem solvers and effective communicators. sales processes, orders and payments), Track the progress of weekly, monthly, quarterly and annual objectives, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, Suggest sales training programs and techniques, Communicate with clients and evaluate their needs, Analyze consumer behavior and adjust product positioning, Research emerging products and use information to update the store’s merchandise, Create reports, analyze and interpret retail data, like revenues, expenses and competition, Conduct regular audits to ensure the store is functionable and presentable, Make sure all employees adhere to company’s policies and guidelines, Act as our store’s representative and set an example for our staff, Proven experience as a Retail Assistant Manager or similar position, Experience with recruiting and performance evaluation processes, Familiarity with financial and customer service principles, Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics, Proficient user of MS Office (MS Excel in particular), BSc/BA in Business Administration or relevant field; MSc/MA is a plus, Do you classify employees correctly? California’s law got stricter, How to Hire: 5 tips for hospitality recruiting, 10 of our favorite careers pages – and why we love them. Experience as an assistant store manager or with retail store management. Hiring, training and developing new employees. Ensuring that health, safety, and security rules are followed. We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. job boards today. An assistant manager plays a very important role in any administrative setting. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. Ensuring a consistent standard of customer service. This Assistant Manager job description template is optimized for posting to online job boards or careers pages. Maintaining stores to standards, including stocking and cleaning. Hire, train, schedule and manage employees in daily tasks. Assistant Managers direct employees and ensure that work is being completed in a timely and effective manner. Learn more about the features available and how they make each recruiting task easier. Develop good customer relationships and address customer service needs. Taking disciplinary action when necessary. Build an Assistant Manager job description, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com, Hire, train, schedule and manage employees in daily tasks, Develop good customer relationships and address customer service needs, Manage purchasing, inventory, maintenance and other operational functions, Develop strategies for better workplace efficiency and goal achievement, Liaise between managers, customers and employees, Serve as acting General Manager (GM) when GM is away, Excellent verbal communication, and the ability to convey information clearly and effectively, Strong leadership abilities and initiative, Great interpersonal skills and customer service, Quick decision-making and problem-solving abilities, Strong attention to detail and ability to multitask, Confident, proactive and willing to take on challenges, Great listening skills and able to take direction from individuals in higher-level positions. Suggested areas of study include business administration and management. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Motivating employees and ensuring a focus on the mission. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer facing role. Working closely with the store manager to lead staff. Hiring an Assistant manager? Get clear explanations of the most common HR terms. As you prepare to post an assistant manager job, you should think about the skills and qualities you’d like to have in your next hire. An effective job description attracts the most qualified candidates. You should also consider the assistant manager duties and responsibilities he or she will have to handle. An Assistant Manager generally helps a manager keep a company or store running smoothly by taking on some managerial tasks, such as overseeing employees or providing customer service. Some of the qualifications and skills useful for an Assistant Manager are: The average salary for an Assistant Manager is $12.69 per hour. Don’t let jargon stand between you and your to-do list. Our ideal candidate will have retail manager skills with a sharp business mindset. *Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. This salary may vary depending on the Assistant Manager’s industry, location and experience. Completing tasks assigned by the general manager accurately and efficiently. Start a free Workable trial and post your ad on the most popular Must be self-motivated and possess the desire for self-development. Maintaining merchandise and a visual plan. Feel free to modify this template to include duties and responsibilities relating to retail store management. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. An Assistant Manager may be responsible for a wide range of tasks, depending on the business. Banish the blank page for good with our 1000+ HR templates. Assistant Manager Job Description. Preparing and presenting employee reviews. Ask questions, find answers, get tips, and dig deeper into our product. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. After you’ve created your assistant manager job description, take a look at our assistant manager sample interview questions.
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